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- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- I receive an error message when I try to activate my licence. What should I do?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- How can I install the 3D player into a folder different from the default one?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- Can mozaBook be installed on Linux computers?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
When you change your hard disk or your computer, you can transfer mozaBook local user accounts, content, data, and the software licence to the new computer.
Click on Settings > General (1) and select Account (2).
Scroll to mozaBook permissions to view the six-digit code of your licence (3).
Your licence can only be reactivated if you disconnect the licence from your computer by clicking on New Licence Code (4).
Now, the licence is disconnected and it can be used again.
The local user accounts, folders, and custom content created in mozaBook are stored in the
Program Files/Mozaik/mozaLogin folder on your computer. Save this folder to an external storage device (such as a USB flash drive).
mozaBook can not be copied to the new hard disk or new computer by copying the entire folder structure, because folder permissions must be set by the installer. Therefore, install mozaBook on the new hard drive or computer, then find the Program Files/Mozaik/mozaLogin folder and overwrite it with the folder you saved earlier.
Start mozaBook and enter the licence code. If you have overwritten the mozaLogin folder, you will see the same user as in the old mozaBook. The books have to be downloaded again, but the drawings, notes and other supplementary content created in them will be available because the program also saves these in the mozaLogin folder.
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